Cleaning and maintenance

Cleaning

Cleaning jobs are generated from check-outs. A new booking shows its cleaning at once. On Cleaning you see the jobs by day or week, each with its apartment, its date, its status (Pending, In progress, Done or Skipped) and its cleaner.

• Assign a cleaner from the job row, or press Send job link to send the job.
• Cleaners use a phone-sized Cleaner app with their own login. They see their jobs only, and no money.
• After a job is done you can open the Inspection.

Maintenance

Maintenance keeps the repair tickets and the recurring jobs of every apartment.

• Tickets: filter by Open, In Progress or Resolved. Open a ticket to change its status, the person assigned and the cost.
• Scheduled: recurring jobs, for example a yearly check.
• Problems your guests report in their guest app appear in a list called Guest-reported, ready to resolve.

Staff can see and manage cleaning and maintenance when an administrator turns those switches on. Costs are visible to administrators only. See Team access and roles.