1. Help
2. Owners

Owners

The owner portal: statements, payouts and your apartments.

• Maintenance and contactMaintenance shows what was reported and fixed at your apartment: when it was Reported, when it was Resolved, the status (open, in progress,…
• Read your monthly statementEach month you get a statement for your apartment. It lists every stay and every cost.
• Sign in and choose your languageThe portal speaks Dutch, Arabic, French, English, Spanish, German and Italian. You can change the language at any time from the menu at the…
• The investor pagesIf you invested in an apartment, your portal shows investor pages instead of the owner pages. They show what the team has confirmed.
• When and how you are paidYou are paid by bank transfer, by the 15th of the following month, for the stays that checked out in that month. A stay counts in the month…
• When do I get paid?You are paid by bank transfer by the 15th of the following month, for the stays that checked out in that month.
• Your bookings and calendarBookings in the menu lists the upcoming stays of your apartment, with the dates, the number of nights, the number of guests, the booking ch…