The guest app for your guests

Every stay gets a personal link that your guest opens on a phone. No account and no password. The link works from booking until 7 days after checkout, then becomes a read-only receipt.

Get ready, before arrival

The guest sees a checklist called Get ready with four steps: verify the e-mail, verify the WhatsApp number, do the ID and face check, and complete the Guest registration that Moroccan law requires. The door details stay locked until the four steps are done. The checklist also asks for the arrival time, and for a stay agreement when your apartment needs one.

If a code does not arrive, a person on your team can confirm the e-mail or the WhatsApp number by hand.

The five tabs

Stay, Access, Extras, Guide and Chat. Access shows the door code from 24 hours before check-in. Guide holds your house guide. In Chat the guest can write to you or report a problem, and reported problems land in your maintenance list.

After checkout

For 7 days the app stays open, with a card to rate the stay. A low rating raises an issue for your team before the guest writes a public review.

Languages

English, French, Dutch, Spanish and Arabic.

You can see the guest app in every stage from the Tech area, before any real guest does.