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Team access and roles

Updated 2026-10-28

Hercules OS has four kinds of people, and each sees only what it needs.

  • Administrators can do everything in your workspace, including money.
  • Staff work on operations: messages, bookings, cleaning, maintenance. They never see money: no fees, payouts, margins or salaries.
  • Cleaners use the cleaner app only.
  • Owners get a read-only portal with their own apartments.

Add a person

  1. Add the person in People first.
  2. Open Team access and press Add a login.
  3. Choose an access preset, General manager or Office assistant, and create the login.
  4. A one-time password appears once. Copy it and send it to the person yourself. Nothing is e-mailed.

Success looks like: the person appears in Team access under Staff.

Fine-tune

Open a staff row to switch each ability on or off. Seeing and doing are separate: someone can see prices without being allowed to publish them. You can Reset password or Suspend a login at any time.

Staff who open a page their switches do not allow get a page not found.