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Where to get help

Updated 2026-10-28

Inside the app

  • The Help page has a short Getting started guide, a replay of the first-visit tour, and a place to ask questions.
  • The Set up your workspace checklist walks you through the first steps.
  • Press and hold a figure or a card to read why it says what it says.

On this site

Every Hercules product has its own section here. Search above, or browse a section: the console (Hercules OS), the CRM, the owner portal, the guest app and the cleaner app.

Ask a person

If you cannot find the answer, contact the team that gave you your workspace. Tell them the page you were on and what you expected to see.